how to fix xerox printer showing offline

How to Fix a Xerox Printer When it Shows Offline

In today’s fast-paced world, it’s no surprise that the majority of people spend more time on their mobile devices than anywhere else. That being said, it’s important to have access to a printer at home or anywhere you spend a lot of your time. If you own a Xerox printer, then you need to know how to fix a Xerox printer when it shows offline. Being able to print documents and photos with ease is an essential part of living in the digital age.

However, even the best printers will inevitably require some general maintenance from time to time. If your printer has gone offline and won’t print again until you take action, read on for our helpful guide on how to fix a Xerox Printer when it shows offline.

What to Do When Your Xerox Printer Shows Offline

If your printer is showing an offline status, then it’s likely that something is wrong with the connection between the printer and your computer. Before you go ahead and try any fixes, it’s important to check if the printer has power or is connected with the right cables. You can check the lights on the printer to see if the connection is working correctly.

If the lights are out or on the wrong button, then you might need to make some adjustments so the printer can recognize the connection. If this doesn’t fix the issue, then try restarting the printer and your computer.

This is one of the easiest ways to fix a Xerox printer when it shows offline. If you’re still having issues, then it could be a printer error. Just like a computer, printers are susceptible to errors, especially if you use them a lot. Try the fixes below to resolve any issues you’re having.

1. Check that the Machine is Set to Online

Make sure the printer is set to online. Most printers automatically connect to the network when they’re turned on, but you need to check that it’s connected. If you have a wireless printer, then check that it’s connected to the Wi-Fi. You can also check the status of your printer in the control panel and make sure it’s not showing offline or disconnected.

2. Restart your Machine

Restart your computer and then restart your printer. Sometimes all you need is a simple reboot to fix a Xerox Printer when it shows offline. This will reset any settings and start fresh so you can print again. Make sure you turn off any power saving options or energy savers. This will stop your computer from going into sleep mode and keep it running while you restart your printer or computer.

You can also try turning off both devices and waiting for 10 seconds before turning them back on again. This will reset both devices so they can start fresh with the connection between them restored.

When reconnecting, make sure everything is plugged in and switched on before connecting them together via any cables or plugs like Ethernet or USB connections if needed; otherwise, this may cause problems with the connection between them as well as with printing jobs sent from your computer to printer.

If this doesn’t work, then try using another port for connecting the cable that connects both devices together if possible; otherwise, use another cable if possible as this

3. Reset the Printer

If you’re having issues with the connection between your computer and printer, there’s a chance that the printer is still offline. If you are using a Wi-Fi connection, make sure to check that your computer is connected to the same network as your printer. If it isn’t, then you can try to reset the network and reconnect your computer to the printer.

If you’re using a wired connection, double-check the Ethernet cable to make sure the cable is plugged in properly. If you’re still having issues with the connection, you can try to reset the printer. This will clear out any issues and restore the printer to its original settings.

To reset the printer, you’ll need to open the control panel on your computer.

– You can find the control panel by typing “Control Panel” into the search bar on your computer.

– Once you’ve found the control panel, select “Printers and other hardware” to open the printers and other hardware section.

– Scroll down and select the “Xerox printer” option. Select the “Xerox printer” option and open the printer settings. Select the “Reset” button and follow the instructions to reset the printer.

– Once you’ve reset the printer, it should automatically connect with your computer and start working again.

4. Check the Print Cartridges and Blades

There are also other reasons for your printer being offline, such as a faulty print cartridge or clogged ink. It’s important to regularly check the condition of all the print cartridges and the blades. You can do this by lifting the lid and examining each section of the printer. After you’ve done this, you can clean the appropriate sections with a paper towel to remove any clogs.

You can also replace any old cartridges and blades to restore the printer to its former working condition. If you own a photo printer, you’ll also need to check the photo paper to make sure everything is in good condition. This will ensure that you can print photos while your printer is offline again.

5. Clean the Print Heads

If you’ve checked the cartridges, paper, and blades and you’re still having issues with the printer, then there could be clogs in the print heads. Check the appropriate tabs on the printer to see if the print heads are clogged. You can clean these with isopropyl alcohol, making sure to let it sit for a few seconds before wiping it off with a paper towel.

If the alcohol doesn’t clear the clogs, you can also try using a cotton ball with a bit of rubbing alcohol. If the clogs don’t clear up with alcohol, then it’s likely you’ll need to replace the print heads. It’s important to replace the print heads before they clog completely so that you don’t cause damage to your printer.

6.Try Rebooting Again

If you’ve tried resetting the printer and cleaning the print heads and cartridges, then the chances are that there’s a bigger issue with the printer. It’s likely that you need to replace the printer entirely. Make sure that you turn off the printer and unplug the power source before you try to fix the printer. You can also try to reboot your computer and try plugging your computer directly into the printer.

This will eliminate any potential issues with a faulty router or internet connection. If none of the suggestions above work, then it’s likely that you need to replace the printer. It’s important to make sure that you take care of your printer, as poorly maintained printers can cause damage to your devices.


The printer is a device that is used often, so it can become faulty at any time. So, if your computer or printer goes offline, don’t panic! There are several reasons why a computer or printer might go offline, and the issues can be fixed with the right knowledge. Now that you know what to do when your Xerox printer shows offline, you can rest easy knowing that you’re prepared for any situation. Luckily, most printer issues are easy to fix. With these tips, you can fix any issues you have with your printer, so you can keep working.

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